FAQS
Shipping
Shipping is available WORLDWIDE.
We aim to process and dispatch all orders the same business day or following business day.
If you are located within Australia the current shipping methods are available:
Australia Post
Express Overnight Shipping (FREE IF YOU SPEND OVER $100)
Standard Post 3-5 Business Days (FREE IF YOU SPEND OVER $100)
If you are located Internationally the current shipping methods are available:
Most International Shipping is estimated 3-10 business days maximum.
Once your order has shipped, you will receive an email with further information.
Return Policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. Please check our Refund Policy for any further information.
Manufacturing
At Otheios, our products are proudly crafted in Australia, where we uphold the highest standards in skincare formulation and quality control. But the soul of each product begins elsewhere, in the sun-soaked landscapes of Greece.
We source select hero ingredients directly from the islands and regions that inspire each collection, whether it’s sea salt from the Mediterranean Sea, olive fruit from Crete, or botanicals rooted in ancient island rituals. This harmony between local craftsmanship and globally sourced ingredients allows us to deliver skincare that feels both elevated and elemental, a fusion of modern Australian science and timeless Mediterranean tradition.
Because where it’s made matters.
But where it comes from, that’s the story.